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Returns/Exchanges
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The
Mastiff Market is happy to accept exchanges if an incorrect
size/style is ordered for the same item. Return freight
is the responsibility of the customer.
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Merchandise can also be exchanged for other items on the site,
but these returns are subject to a 25% restocking fee.
Replacement item must be selected within 30 days of the return.
Freight back to The Mastiff Market is the responsibility of the
customer.
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Exchanges and returns for store credit (minus applicable
restocking fee) are only authorized via phone. Please call for
an RA number and shipping address.
Damaged Merchandise
The Mastiff Market is a small family
business. We personally inspect every item before it is shipped to
you. We do insure our shipments. If you receive a product which
has been damaged in shipping, we must be contacted by telephone
within three business days so that we can file a claim with the
carrier. Please inspect every item upon receipt and notify us
immediately by telephone of any damaged merchandise.
Phone Number
336-510-2868
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Regular Shipping
& Handling Rates Within The Continental US
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Regular shipping within the cont. United States(below) applies to all items *except for the
Mastiff Fountains & Sculptures.
If
your order totals:
0-$20.00 $4.75
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